1. Who we are

Algarmor is a brand operated by Firebird, Lda., a company operating in Portugal in the areas of real estate and credit intermediation.

Firebird, Lda.
NIPC: 514 541 415
Registered office: Rua Francisco Lyon de Castro 2, 1600-311 Lisboa, Portugal
Real Estate Licence: AMI 21224
Credit Intermediary Registration: 0006998
Email: joaopedrorodrigues@ds360-entrecampos.com

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (“GDPR”), Firebird, Lda. is the data controller in relation to personal data collected through this website.

 For the purposes of applicable data protection legislation, including the General Data Protection Regulation (“GDPR”), Firebird, Lda. is the data controller in relation to personal data collected through this website.

2. Personal data we collect
Depending on how you interact with us, we may collect information including:

your name;

• email address;
• telephone or WhatsApp number;
• country of residence;
• date of birth;
• employment information;
• income and income currency;
• existing financial commitments;
• available own funds;
• purchase budget;
• information relating to a property you are considering;
• preferred locations and property requirements;
• intended use of the property;
• purchase timeline;
• information you voluntarily provide in enquiry forms or communications;
• technical information relating to your visit to the website, such as IP address, browser, device and interaction data, where applicable.

Information requested through a Mortgage Assessment is used to understand your potential financing profile and does not constitute a formal mortgage application.

3. How we collect your information
We may collect personal data when you:

• submit a Mortgage Assessment;
• submit a Purchase Assessment;
• request or download our Buyer’s Guide;
• contact us by email, telephone, WhatsApp or another communication channel;
• engage us in connection with a property search or purchase;
• interact with our website or advertising.

Some forms on this website are provided through third-party form-processing platforms such as Tally.

4. How we use your information
We may use your personal data to:

• respond to your enquiry;
• assess potential mortgage financing options;
• understand your property requirements;
• evaluate whether and how we may assist with a property purchase;
• provide buyer representation services;
• communicate with you during an active enquiry or transaction;
• coordinate with banks, real estate professionals and other specialists where necessary;
• provide guides or other information you have requested;
• comply with legal and regulatory obligations;
• maintain the security and operation of our website and systems;
• analyse website usage and improve our services;
• measure the effectiveness of our advertising, where permitted;
• send marketing communications where you have consented or where otherwise permitted by law.

Information submitted through an assessment form will not be used for unrelated marketing purposes merely because you submitted the form.

5. Legal basis for processing
Depending on the circumstances, we process personal data on one or more of the following legal bases:

• your consent;
• taking steps at your request before entering into a contract;
• performance of a contract;
• compliance with a legal or regulatory obligation;
• our legitimate interests in responding to enquiries, operating our business, improving our services and protecting our systems.

Where processing is based on consent, you may withdraw that consent at any time.

6. Sharing your information
Where necessary to provide the service you request, we may share relevant information with third parties including:

• Portuguese banks and credit institutions;
• mortgage providers;
• lawyers, solicitors, notaries and other legal professionals;
• architects, engineers, surveyors and other technical professionals;
• real estate agents and property professionals;
• technology, website hosting and form-processing providers;
• customer relationship management, email and communication providers;
• professional advisers;
• public authorities or regulatory bodies where required by law.

We do not sell personal data.

Information is shared only where reasonably necessary for the relevant purpose.

7. Credit intermediation
Mortgage-related enquiries may involve the processing of financial and personal information necessary to assess your circumstances and identify potentially suitable financing options.

Any information provided through the website is preliminary. Additional documentation and information may be required before an application can be submitted to a credit institution.

8. Third-party service providers
We use third-party technology providers to operate parts of our website and enquiry process.

These providers may process personal data on our behalf for purposes such as:

• website hosting;
• form submission;
• email delivery;
• analytics;
• advertising measurement;
• customer relationship management;
• communications.

Where required, we use providers subject to appropriate contractual and data-protection safeguards.

9. International data transfers
Some technology providers may process personal data outside Portugal or the European Economic Area.

Where applicable, we use appropriate safeguards for international transfers in accordance with applicable data-protection legislation.

10. Data retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to comply with applicable legal, regulatory, accounting or reporting obligations.

Where an enquiry develops into a contractual or regulated relationship, information may be retained for the periods required by applicable legislation.

Enquiries that do not result in a contractual relationship may be retained for a reasonable period to allow us to respond to and follow up on the enquiry.

11. Your rights
Subject to applicable law, you may have the right to:

• access your personal data;
• correct inaccurate or incomplete information;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request portability of your data;
• withdraw consent where processing is based on consent.

To exercise your rights, contact:

joaopedrorodrigues@ds360-entrecampos.com

You also have the right to lodge a complaint with the Portuguese supervisory authority:

Comissão Nacional de Proteção de Dados — CNPD

12. Marketing communications
Where you have agreed to receive marketing communications, you may unsubscribe at any time.

Opting out of marketing does not prevent us from contacting you in connection with an active enquiry, transaction or service you have requested.

13. Cookies, analytics and advertising
This website may use cookies and similar technologies for:

• essential website functionality;
• security;
• analytics;
• performance measurement;
• advertising attribution and measurement.

Where required by law, analytics and advertising technologies will only be activated after you have provided the relevant consent.

You may change or withdraw your cookie preferences where such controls are made available.

14. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or misuse.

No internet-based system can guarantee absolute security.

15. External websites
Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of websites operated by third parties.

16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.

The latest version will be published on this website.